NEWS

Scheduled Maintenance Window

Maintenance window Planned start date and time:  2017-03-28 22:00 CDT Planned end date and time:  2017-03-29 04:00 CDT Expected disruption Up to 5 minutes of inaccessible database connections due to a dns change in the migration Maintenance Information: Database Engineers will be performing a disruptive maintenance in our DFW2 Data Center to migrate cloud database instances to a new host server between 22:00 CDT March 28, 2017 and 04:00 CDT on March 29, 2017.  We have taken precautions in preparation for this maintenance and anticipate [...]

March 14, 2017 News, Status
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Measuring Tools Added To FFL Map

Just click the button under the search field to drop a marker on the map, where you can easily move the mark using your mouse or finger, and create a distance between two points. Move either point to measure the distance between, across, from or to, any number of points on the map. Need another measuring tool? Just click the button again and add one. See the image on the left for an example of looking at Kona. How [...]

February 3, 2017 New Features, News
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NFA Compliance Document Dashboard Update

Click to see larger image Our latest feature, perfect for NFA paperwork. For FFL Manufacturers (Enterprise), you can now visualize the time lines related to your recorded documentation, and easily update the “Approval” dates, expiration dates, and many other attributes. Look under your Reports menu link for the new Compliance Dashboard report, and start drilling into your organizations document related transaction bottlenecks! Upload documents at any time and associate them to serialized assets using the document uploader interface found under the eBook menu. [...]

February 1, 2017 Compliance, New Features, News
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Geofencing Live! Realtime Text Messaging for Reps

Geofencing is the art of creating territories and boundaries while identifying one or more contact record assignments. Create any level of complex polygon using our mapping/drawing tool, give it a name, and then assign the shape/territory to a contact record. Once you’ve assigned/created the relationship between a shape (geofence) and a contact record, the CRM interface will provide a simple button to click, which will send the contact details to your designated rep. Drawing a geofence is simple, and there are no [...]

January 2, 2017 New Features, News
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New Features For Inventory Auditing & Travelers

Just in time for that year-end massive inventory audit! The iOS companion application now can scan any barcoded item (thousands at a time) and mark the item accounted for. In addition, the item scanned is recorded by scanning location (so long as GPS is enabled), the user/operator and timestamp. In addition to using the mobile scanner, all you need to do to manage the inventory audit process further is run the Inventory Checklist function available on the .com website version. This [...]

December 26, 2016 New Features, News
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Call Center Enhancement

Managers can now quickly search and identify outstanding calls, and unrated or poorly rated recordings. This provides a great way to compile training materials for new call center operators as well as finely tune existing operators.

December 11, 2016 New Features, News
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Weapon Inspection Enhancements & Rapid Gear Assignment Update

Thanks to LE feedback, an overall condition status has been added to all weapon inspection forms. This includes weapon inspections during a firearm rapid check in and assignment as well as annual employee inventory inspection functionality. The inspection report available to master users visually reflects the overall status of an inspection using color coding and iconography. Users can quickly identify problematic assets in short time, even if there are thousands of them. In addition, during a rapid check in process, all [...]

December 3, 2016 New Features, News
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Weapon Qualification Digests (POST, AZPOST, Any Quals)

New functionality has been released to enhance several employment/roster reporting features. Law Enforcement Quick ability to see if an employee has NEVER had any quals on record. This will quickly provide training sergeants and others to identify scheduling needs. See the new Roster Report to experience this update. Calendar Scheduling – Coming Very Soon (this is in production for call centers now)

November 29, 2016 New Features, News
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