Managers can now quickly search and identify outstanding calls, and unrated or poorly rated recordings. This provides a great way to compile training materials for new call center operators as well as finely tune existing operators.
All training performance reports now have a new link within them, “View Certificate” and or “Download Certificate”. The link [...]
Read MoreMaintenance window Planned start date and time: 2017-03-28 22:00 CDT Planned end date and time: 2017-03-29 04:00 CDT Expected disruption Up to 5 [...]
Read MoreWe recently invented a new method for our users to audit single serialized assets. Our prior method of generating [...]
Read MoreYou may find yourself in one of those states where another flavor of firearm classification might exist, demanding another [...]
Read MoreEasily review the performance of any employee by glancing at the polar graphs. Color coded for passing or failing [...]
Read MoreEnterprise Manufacturers and Public Service system users now have the ability to extend the learning module management system to [...]
Read MoreAPB360 breaks down FFL licensee information based on “Never been Seen” a.k.a. New, renewed per expiration date “Priority“, or [...]
Read MoreThere are a total of 80,012 licensees, of which 1,896 are new or recently renewed Priority Records: 1835 New: 594 Updates: 79418 Phone or Address Updates: [...]
Read MoreDEPRECATED associate_file_id_to_transfer_id DEPRECATED GET_PRIOR_ffl_transfer_id_by_serial_id DEPRECATED associate_serial_id_to_transfer_id Implementing up.apb360.com Implementing tokenized batch table for secure domain transference: associate_serials_secret_batch, create_secret_batch Automatic secret batch creation using A&D [...]
Read MoreImportant Notice to All Federal Firearms Licensees ATF Form 4473, Firearms Transaction Record (Form 4473) has been revised. ATF has created a [...]
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