Managers can now quickly search and identify outstanding calls, and unrated or poorly rated recordings. This provides a great way to compile training materials for new call center operators as well as finely tune existing operators.
Enterprise Manufacturers and Public Service system users now have the ability to extend the learning module management system to [...]
Read MoreThe FFL Mapping Business Development system has been updated to include the complete listing from BATFE FOIA released licensee [...]
Read MoreThere are a total of 80,012 licensees, of which 1,896 are new or recently renewed Priority Records: 1835 New: 594 Updates: 79418 Phone or Address Updates: [...]
Read MoreSummary of changes between 4-21-19 and 07-02-19: New data import functionality for law enforcement users. Now users can import their [...]
Read MoreIntroducing a New Training Management Feature. Create a set of training requirements with a specific lifespan and assign that training [...]
Read MoreClick the Download CSV button on any inventory report for non-serialized items for instant export. The “Up” system has been [...]
Read MoreYubiKeys combat malware, phishing, and man-in-the-middle attacks by ensuring that the user is physically at their device to log [...]
Read MoreUpdated code has been released to handle file uploading utilizing the Amazon S3 Transfer Acceleration features now available for S3 [...]
Read MoreWe have introduced an entirely new document management system for serialized transactions! This new feature provides unparalleled performance and [...]
Read MoreClick to see larger image Our latest feature, perfect for NFA paperwork. For FFL Manufacturers (Enterprise), you can now visualize the [...]
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