NEWS

New Call Center Mapping Feature

APB360 has released significant enhancements to the call center functionality over the weekend. The ability to provide custom CRM data, with last booking date and economic value The ability to filter results based on record activity – Explore leads by using time frames, easily identify records which have never been seen The ability to search the map based on operator activity over time New color scale for marker icons to reflect timespans since lsat seen or updated Enhanced info-windows on marker clicks Manage operator caller [...]

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Importing CRM Data to APB360

Getting Started The data import process is robust, allowing you to dynamically create new lists of data and relate the data to the FFL database in the event there is a match. APB360 maintains two types of records: FFL and ANY. The FFL record type is from the Freedom of Information Act (FOIA) per the BATFE. The ANY record type is what you provide following this process. You can upload ANY contact data you like, and the APB360 mapping system [...]

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Create Training Requirement Sets

Introducing a New Training Management Feature. Create a set of training requirements with a specific lifespan and assign that training set to one or more employees. This training requirement set can consist of ANY modules you have created, regardless of class/course configurations. Easily override the perishable skill time table for modules as well, where the entire training requirement set of learning domains must have a valid passing grade over a custom defined period. Quickly determine an employee’s missing credit hours using [...]

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Supplemental Asset Type Management for xDOJ scenarios

You may find yourself in one of those states where another flavor of firearm classification might exist, demanding another reporting level. Thanks to our enterprise California users, they have helped guide us toward a solution that should work well globally for all FFL manufacturers. We decided to test our new abstract type of asset conversion by converting a grenade launcher into an extra large pizza. This is not a BATFE logbook transaction, this is 100% supplemental and proprietary to APB360 and not [...]

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Annual Training Budgets and Training Cost Centers

Enterprise Manufacturers and Public Service system users now have the ability to extend the learning module management system to include internal budgeting on a per module, per enrollment record and establish an annual budget figure. Updating existing modules for budgeting figures is simple and adjusting the figures is just as easy. Instantly view your entire organization’s training budget, on a per learning module basis, and make adjustments any time! We will be adding fiscal year settings soon, and you will be [...]

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Scheduled Maintenance Window

Maintenance window Planned start date and time:  2017-03-28 22:00 CDT Planned end date and time:  2017-03-29 04:00 CDT Expected disruption Up to 5 minutes of inaccessible database connections due to a dns change in the migration Maintenance Information: Database Engineers will be performing a disruptive maintenance in our DFW2 Data Center to migrate cloud database instances to a new host server between 22:00 CDT March 28, 2017 and 04:00 CDT on March 29, 2017.  We have taken precautions in preparation for this maintenance and anticipate [...]

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Measuring Tools Added To FFL Map

Just click the button under the search field to drop a marker on the map, where you can easily move the mark using your mouse or finger, and create a distance between two points. Move either point to measure the distance between, across, from or to, any number of points on the map. Need another measuring tool? Just click the button again and add one. See the image on the left for an example of looking at Kona. How [...]

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NFA Compliance Document Dashboard Update

Click to see larger image Our latest feature, perfect for NFA paperwork. For FFL Manufacturers (Enterprise), you can now visualize the time lines related to your recorded documentation, and easily update the “Approval” dates, expiration dates, and many other attributes. Look under your Reports menu link for the new Compliance Dashboard report, and start drilling into your organizations document related transaction bottlenecks! Upload documents at any time and associate them to serialized assets using the document uploader interface found under the eBook menu. [...]

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