New Features

Firearm Industry: Ratio of Business to Residential Federal Firearm Licensees Over Time

Download High Resolution Image Over the weekend we processed every FFL we have on record (over 130k since 2014) in an effort to provide our call center and enterprise manufacturing users the ability to refine leads based upon the address type. The new filters are available on the Cold Calling map now! The image on the left provides a sense of industry growth over the last few years, as well as the ratio of business to residential addresses.

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New Call Center Mapping Feature

APB360 has released significant enhancements to the call center functionality over the weekend. The ability to provide custom CRM data, with last booking date and economic value The ability to filter results based on record activity – Explore leads by using time frames, easily identify records which have never been seen The ability to search the map based on operator activity over time New color scale for marker icons to reflect timespans since lsat seen or updated Enhanced info-windows on marker clicks Manage operator caller [...]

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Create Training Requirement Sets

Introducing a New Training Management Feature. Create a set of training requirements with a specific lifespan and assign that training set to one or more employees. This training requirement set can consist of ANY modules you have created, regardless of class/course configurations. Easily override the perishable skill time table for modules as well, where the entire training requirement set of learning domains must have a valid passing grade over a custom defined period. Quickly determine an employee’s missing credit hours using [...]

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Supplemental Asset Type Management for xDOJ scenarios

You may find yourself in one of those states where another flavor of firearm classification might exist, demanding another reporting level. Thanks to our enterprise California users, they have helped guide us toward a solution that should work well globally for all FFL manufacturers. We decided to test our new abstract type of asset conversion by converting a grenade launcher into an extra large pizza. This is not a BATFE logbook transaction, this is 100% supplemental and proprietary to APB360 and not [...]

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Annual Training Budgets and Training Cost Centers

Enterprise Manufacturers and Public Service system users now have the ability to extend the learning module management system to include internal budgeting on a per module, per enrollment record and establish an annual budget figure. Updating existing modules for budgeting figures is simple and adjusting the figures is just as easy. Instantly view your entire organization’s training budget, on a per learning module basis, and make adjustments any time! We will be adding fiscal year settings soon, and you will be [...]

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Measuring Tools Added To FFL Map

Just click the button under the search field to drop a marker on the map, where you can easily move the mark using your mouse or finger, and create a distance between two points. Move either point to measure the distance between, across, from or to, any number of points on the map. Need another measuring tool? Just click the button again and add one. See the image on the left for an example of looking at Kona. How [...]

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NFA Compliance Document Dashboard Update

Click to see larger image Our latest feature, perfect for NFA paperwork. For FFL Manufacturers (Enterprise), you can now visualize the time lines related to your recorded documentation, and easily update the “Approval” dates, expiration dates, and many other attributes. Look under your Reports menu link for the new Compliance Dashboard report, and start drilling into your organizations document related transaction bottlenecks! Upload documents at any time and associate them to serialized assets using the document uploader interface found under the eBook menu. [...]

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Geofencing Live! Realtime Text Messaging for Reps

Geofencing is the art of creating territories and boundaries while identifying one or more contact record assignments. Create any level of complex polygon using our mapping/drawing tool, give it a name, and then assign the shape/territory to a contact record. Once you’ve assigned/created the relationship between a shape (geofence) and a contact record, the CRM interface will provide a simple button to click, which will send the contact details to your designated rep. Drawing a geofence is simple, and there are no [...]

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New Features For Inventory Auditing & Travelers

Just in time for that year-end massive inventory audit! The iOS companion application now can scan any barcoded item (thousands at a time) and mark the item accounted for. In addition, the item scanned is recorded by scanning location (so long as GPS is enabled), the user/operator and timestamp. In addition to using the mobile scanner, all you need to do to manage the inventory audit process further is run the Inventory Checklist function available on the .com website version. This [...]

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Call Center Enhancement

Managers can now quickly search and identify outstanding calls, and unrated or poorly rated recordings. This provides a great way to compile training materials for new call center operators as well as finely tune existing operators.

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